Lund: Administratör till ledande energibolag

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.
Job Summary
The European Sales Administration Centre, a department within Tetra Pak Technical Service, handles spare part order administration for all Tetra Pak customers in Europe. The department, based in Lund service ~3900 customer sites in Europe, Turkey & Maghreb in thirteen different languages. This department includes the Sales Administration Officers who directly handle our customer satisfaction. We are now looking for a talented English speaking Sales Administrator Officer to join.
As our Sales Administration Officer you will play a vital role in our dynamic team’s success to handle all the administrative tasks for the spare part orders, from initial contact with the customer, to co-ordination and follow-up of transportation to the customer’s destination. You will report to Sales Administration Manager of the European Sales Administration Centre in Lund.
This position is based in Lund, Sweden and it is a temporary position for approx. 6 months with the possibility of extension.
What you will do
Act as our main contact for customers & market companies for parts orders and inquiries.
Respond to incoming orders and aid queries by phone and e-mail.
Execute order administration tasks in SAP’s ECC and CRM and other internal tools & systems.
Follow-up on orders, service level agreements and other key measurements.
Assure that transport to each customer is done at the right time, and at the lowest cost.
Work in close cooperation with the European market companies & other internal departments.
Continuously build and use your network of Tetra Pak colleagues & external partners for support.

We believe you have
We believe that you are a person that is result-oriented and service-minded. You have no problem working on various tasks at the same time. Your work is highly structured, ensuring accuracy on a detailed level. You can work independently but you are also a team player and enjoy collaborating with your teammates and other teams to solve work tasks in the most efficient way. Furthermore, customer service being your leading star.
We believe you have:
Relevant post-secondary education.
Great experience of working with customer service and administrative tasks.
Good knowledge of the Microsoft Office package.
Experience of working with SAP’s CRM or ECC is a plus.
Excellent communication skills

We also expect you to be fluent in English, written and verbally.
We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements

Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on 2024-03-19
To know more about the position contact Cecilie Cleve at +46 46 36 3409
Questions about your application contact Erika Bjerning at +46 46 36 1788
For trade union information contact Sveriges Ingenjörer Lars Haraldsson at +46 46 36 2533 and Unionen Lisbeth Larsson +46 46 36 2320
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.
Job Summary
Start your career development and become Tetra Pak’s next Future Talent! We are looking for highly motivated newly graduates to join us in 2024!
Future Talent Programme is a Trainee Program within Tetra Pak. We offer a permanent position from start in September 2024 at our site in Lund. You will onboard an individually designed development program for 18 months connected to a specific position and the Tetra Pak organization. During the program you will participate in trainings and job rotations throughout various parts of Tetra Pak to explore your potential and grow as a person. As a Trainee here with us, you will get to know our entire business and collaborate with colleagues all over the world. And this is just the beginning of your Tetra Pak career!
Visit https://www.tetrapak.com/about-tetra-pak/careers/future-talent and read more about Tetra Pak Future Talent Program!
You will be based in Lund Sweden, but you will work in a global arena.
What you will do
You will become part of the Tetra Pak’s Sales and Customer Management team that is globally responsible for processes such as Planning and Account Management, Customer Experience, Value Selling and Sales Reporting & Analysis.
As our new Future Talent – Sales & Customer Management Expert you will:
Be part of the S&CM; team that interacts & supports markets with the execution of Sales & Customer Management processes.
Leading ad hoc tasks to support the 3 main Sales & Customer Management processes implementation and continuous improvement across the organization.
Support and participate in ad hoc Sales & Marketing Excellence related tasks when necessary.
Support a network of business experts in the markets.
Support the team to address the needs and requirements of the markets to continuously drive and improve common ways of working across Markets and processes.
Support the S&CM; team with the implementation of new projects & improved ways of working and tools.

We believe you have
We believe you are a person with passion, energy and curiosity who inspire others with your enthusiasm!
You have a Masters Degree in Business Administration/Engineering (Graduated 2023-2024)
It is possible that you have experience working in a sales, marketing or communication environment
You are fluent in English, written and spoken.
You have good communications skills, written and spoken
You have a collaborative approach, building relations and networks comes natural to you. You enjoy working in an international environment
You have analytical skills but are also business oriented
Previous international studies/experience are considered meritorious

We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements

Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply with your CV and Cover Letter through our careers page at https://jobs.tetrapak.com/.
This job posting expires on 2024-03-12.
To know more about the position contact Silvia Rossetti at +39 0 522 263 834
Questions about your application contact Hanna Edström at +46 46 36 3289
For trade union information contact Sveriges Ingenjörer Lars Haraldsson at +46 46 36 2533 and Unionen Lisbeth Larsson at +46 46 36 2320

We are, on behalf of Qlik (https://www.qlik.com/us/), looking for a part-time live chat agent to join their team as an A-hub consultant. The ideal candidate will be customer-focused, tech savvy, and possess excellent communication skills. In the Support Agent position, you will play a crucial role in ensuring first-class customer experience and satisfaction.

The Team at Qlik

Qlik helps their client companies around the world work smarter, move faster, and lead the way forward with an end-to-end solution for getting value out of data. Their platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill level - the ability to make real discoveries that lead to real outcomes and transformative changes. Qlik is a values-driven organization (https://www.qlik.com/us/company), operating in over 100 countries with 45,000 customers around the world.

The Customer Success Organization (CSO) consists of several departments, including Product Support. The Product Support team at Qlik is made up of 100 people worldwide, that together serve the Asia-Pacific, US, and EMEA markets respectively. Clients turn to the CSO to get their product questions answered and these same clients are served through self-help resources, a chat bot function, as well as a live support of customer support agents. In this position you be a part of the EMEA team of around 50 people - 18 of which are based in Lund.

You will partake in a thorough onboarding program, linked to both product questions and best practices, which will give you all the tools you need to successfully prosper in this role.

Responsibilities:
- Responding to customer inquiries promptly and efficiently through the live chat platform and Qlik Community Forums.
- Providing accurate information to customers regarding various data analytics questions and the Qlik product line.
- Troubleshooting technical issues and providing appropriate solutions.

- Collaborating with the support team globally to solve complex customer issues.

- Updating the Qlik knowledge base and actively contributing to creating digital articles, videos, and best practices.

- Maintaining customer satisfaction by following up with customers to ensure their needs have been met.
- Maintaining detailed and accurate records of all customer interactions.

Personal Competencies:
- Good sense of structure and great time management skills.
- Strong problem-solving skills, as well as initiative when getting to the root cause of issues.
- Service-oriented and eager to help guide clients through their issues.
- Excellent written and verbal communication skills.
- Ability to work independently as well as part of a team.

Experience & Skill Requirements:
- Unhindered English communication skills both spoken and written.
- Currently enrolled in an academic degree program, with at least one year left of your studies.
- Proficiency with basic computer software and web applications.
- Flexibility to work 1-3 days per week, as well as full time during the summer period.

Bonus points:

- Your field of study is IT related (e.g. Computer Science).

- Previous work experience in supporting customers through digital channels.

Practical Information
Work extent: This role is part-time and you will work 1-3 days per week, as scheduled with Qlik.

Start: August/September.

Consultant position: As a consultant you will be employed by A-hub.

Location: The role is based at Qlik in Lund, with the possibility to occasionally work remotely as agreed upon with your supervisor.

If you have a passion for customer service and want valuable work experience parallel to your studies, we would love to hear from you. This is a part-time position with great potential for great career development. A-hub will support you throughout your employment, while the work environment at Qlik is both supportive and inclusive.

Please submit your resume in English through the A-hub platform to be considered for this position. Do apply as soon as possible, as we are continuously processing candidate applications.




We look forward to your application!

The likelihood of you being familiar with Astro WMS is quite small. However, what is rather certain is that several of the items in your shopping cart, either in a physical store or online, have been handled by Consafe; Astro WMS® in some capacity. This market-leading Warehouse Management System is the heart of goods management in many warehouses around Sweden and the world.

We are now seeking someone who wants to work as System Tester in logistics and supply chain, responsible for manual testing. You will work in close collaboration with colleagues who are passionate about developing and implementing efficient and innovative logistics solutions. In addition to a fantastic team of competent colleagues, you will also be part of a culture and values that emphasize forward thinking and teamwork; Together We Get There, Strive For Greatness, and Be Accountable And Act!

ABOUT THE POSITION AND THE COMPANY
Consafe Logistics is Europe's leading system provider of WMS, serving customers who primarily want to use logistics as their competitive advantage. Customers come from various segments, both B2C and B2B, and Consafe delivers technologically sophisticated and reliable solutions to over 500 sites in 30 countries. With over 40,000 daily end-users, Astro WMS is a critical part of many business operations, enabling millions of customers to receive their deliveries on time and to the right place.

In this role, you will be involved in the rollout of software for key customers of Consafe Logistics and have a strong focus on manual testing. You will work with some of the most logistics-intensive companies in the world, ensuring that the software implementation maintains high quality and meets the customer's requirements for functionality, stability, and performance. In addition to testing, you will also participate in customer-related tasks, such as being involved in different projects and configuring various solutions.

Consafe believes in long-term partnerships and relationships with both customers and employees, providing excellent opportunities for personal and professional development. Your primary workplace is in Lund, but since customers are located throughout Europe and the world, occasional travel will be a part of the role.

Read more about Consafe Logistics here.

WHAT CONSAFE LOGISTICFS OFFERS:
- The opportunity to work for a strong brand with sound values.
- Working with a market-leading product, where you will collaborate with others to create successful and long-lasting customer partnerships.
- Involvement in an organization with strong and clear leadership and a long-term vision.


TASKS AND RESPONSIBILITIES:
- Manually testing Astro WMS customer implementations.
- Carry out WMS configurations.
- System go-live preparations and support.
- Together with your team and customers, develop strategies and initiate projects.
- Identify improvement opportunities within logistics flows and processes related to the above.


WHO WE ARE LOOKING FOR
We are looking for someone who is truly passionate about testing. You have a desire to work in this field and possess strong problem-solving skills, with a clear structure in the way you work. You thrive in a dynamic and culturally strong work environment where the customer is at the center, and where you will be challenged with complex problems and advanced systems.

The formal qualifications we are looking for are as follows:

- Relevant education in testing, computer science, or similar. This can be from both university or a vocational school (YH).
- Prior testing experience is not required, although it is a plus. Recent graduates are encouraged to apply.
- Unhindered English skills, both spoken and written.
- Swedish language skills are considered a bonus.


PRACTICAL INFORMATION
- Start: August-September.
- Working hours: Regular office hours, with overtime possible during implementation, etc.
- Location: Lund (hybrid 50 %).
- Employment: This position is a direct recruitment to our client. Salary, terms, and conditions will be negotiated separately.


We hope we have caught your interest, and we look forward to receiving your application!
The recruitment process is handled by A-hub. Therefore, Consafe Logistics requests that all inquiries regarding the position be directed to A-hub.

tretton37 letar efter dig som verkligen fastnat för det här med rekrytering. Om du dessutom har en nyfikenhet och ett starkt intresse för tech är detta en möjlighet som du bara inte vill missa!

Vilka är tretton37?

tretton37 är ett svenskt tech-konsultbolag som förser sina kunder med experter inom digital transformation och strävar efter att alltid leverera de bästa lösningarna i sina projekt. Sedan 2010 har tretton37 vuxit med över 300 handplockade personer från hela världen. Här står människorna i fokus lika mycket som de älskar lärandet. Det är ett företag som omfamnar en vänlig och stödjande kultur där balansen mellan arbete och privatliv värdesätts. Det organiseras regelbundet sociala aktiviteter där familjen är välkommen, månatliga luncher, middagsevenemang, samt sportaktiviteter. Visionen på tretton37 är "To always put people and their growth first" och detta är ledstjärnan i bolagets arbete. "

Låt dig imponeras och läs mer hur det faktiskt bli en del av teamet här (https://www.tretton37.com/join-us).

Varför är rollen som Talent Acquisition Specialist på tretton37 något för dig?
Det här är en självklar roll för dig som verkligen gillar tanken av att arbeta med uppsökande rekrytering i sällskap av tech-intresserade kollegor. Framför allt har du kanske ett intresse för just mjukvaruområdet och att skapa relationer med både kandidater och interna stakeholders. Det här är helt enkelt en roll för dig som uppskattar spännande dialoger med intressanta människor.

TA-teamet på tretton37 består idag av 10 personer [TJ1] (#_msocom_1) som utgår från kontoren i Stockholm, Lund och Ljubljana. tretton37 jobbar med global rekrytering av tekniska roller, som exempelvis innefattar mjukvaruutvecklare, designers och tech leads. Framtidsplanerna för tretton37 är stora och för att nå dit behöver teamet nu utökas med fler kollegor.

I rollen som Talent Acquisition Specialist kommer du framför allt att:

- Driva egna rekryteringsprocesser från start till slut (sourcing, intervjuer, efterföljande administration och slutförande).
- Jobba nära ledningen och rekryterande chefer på tretton37 för att säkerställa att de verkar i linje med affärsmål och strategi.
- Jobba nära konsulterna på tretton37, som också utgör en viktig del i att säkerställa att bolaget attraherar och växer med rätt typ av kompetens och personer.
- Förbättra arbetssätt vad gäller relationer, processer och verktyg kopplat till TA-arbetet inom tretton37.
- Samarbeta inom TA-teamet och övriga delar av organisationen för att dela kunskap.
- Anordna och driva rekryteringsevent tillsammans med övriga TA- och Marknadsteamet.

Det som kommer få dig att trivas på tretton37
tretton37 vill träffa någon som önskar jobba i ett team och organisation där man blir mer än bara kollegor. Här blir du nämligen en del av en stark samhörighet, med mer gemensamt än det mest uppenbara - jobbet. De söker efter en person som gärna kommer med idéer på hur metoder och processer kan förbättras för att optimera tillväxten. Du blir en del av ett erfaret och kompetent team med en stark teamkänsla.

Vad behöver du för att lyckas?
Du som söker dig till den här rollen har sannolikt en stark passion och intresse för rekrytering. Ditt mål därtill är att bli riktigt grym på det du gör och att etablera ett gediget nätverk inom techsektorn (om du redan har detta är det en stjärna i kanten). Du har med fördel rekryteringserfarenhet sedan tidigare, gärna från ett tech-bolag. Om du är nyexaminerad från en relevant utbildning och ”bara” jobbat med rekrytering på deltid så är det intressant det också. Det viktigaste är att du har en stark vilja att leverera inom just det här området.

Det här är en roll som sätter stort värde i god kommunikation och förmåga att hålla dialoger på olika nivåer, med människor som ofta är tekniskt bevandrade. Det känner du dig bekväm med, du är anpassningsbar och du har förmågan att korrigera din retorik beroende på vem du samtalar med. För att lyckas i rollen är det dessutom viktigt att du naturligt strukturerar ditt arbete och effektivt löser de utmaningar som dyker upp.

Dialogerna i arbetet sker både på engelska och svenska, så därför måste du ha obehindrade färdigheter i bägge språk både i tal och skrift.

Praktisk information

- Start: Snarast, enligt överenskommelse

- Placering: Lund

Rekryteringsprocessen hanteras av A-hub. Önskemålet från tretton37 är därför att alla frågor rörande tjänsten hanteras av Tobias och A-hub via tobias@a-hub.se.

Vi hoppas att vi fångat ditt intresse och ser fram emot din ansökan!