Voyado AB jobb i Lund

As of today,our design organization at Voyado consists of10 amazing colleaguesworking with design in different disciplines, andMarcusandEddyare super eagerto welcome our next UX Designer, with a research interest,to the team in Lund!
At Voyado, research is highly valued and there is a great consensus on how much impact truly understanding the customer journey has on our success. As such, there is no need to justify the value of research but you can instead focus your time on building strong relationships within the triad of Product Managers, Tech, and other designers that you'll work closely with and whose decisions you will be guiding and supporting with your knowledge of the markets and industries we are working towards. Some of the lovely customers using Voyado today are By Malene Birger, XXL, Cervera, Dormy, Apoteket, and Bergans of Norway.
About the roleYou will be responsible for creating intuitive and engaging user experiences for our products, with your main focus being onElevate- an intelligent software, that maps, analyzes, and learns from the visitor's behavior in real-time.
As a UX Designer, you will collaborate with our cross-functional teams to research, design, and test user-centered solutions. You will work on a range of projects, from concept and discoveriesto launch, using the latest design tools and methodologies. As part of the UX team with a focus on research, you will actively contributeto and evolve how we work to understand our customer journeys and ensure we make our customers easy to love.
Some examples of your daily work:
Conducting user research: Planning and executing user research studies such as surveys, interviews, usability testing, and user observation to gather insights into user behavior, needs, and pain points.
Analyzing and synthesizing qualitative and quantitative research data to identify trends, patterns, and user needs.
Developing personas and user journey maps to communicate user needs and behaviors to the design team.
Presenting research findings and design recommendations to stakeholders clearly and concisely.
Staying up-to-date with the latest trends and best practices in user research, design, and technology.
So, who are you?
We believe you are UX Designer with a strong background in user research with great communication and collaboration skills. To thrive in this position, we also seeyou have proficiency in qualitative and quantitative research methods, data analysis, and user-centered design. You are used to articulating insights and design recommendations to stakeholders. Overall, the UX Designer plays a crucial role in ensuring that our digital products are loved by end-users anddesigned to meet their needs and expectations.
If you have experiencewith e-commerce services, BI / Analytical tools & services, or SaaS companies that would be meritorious.
What's in it for you?
Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:
An engaged team with a knowledge-sharing and friendly culture
Summits where we hang out, workshop, discuss, and have a good time together
Opportunity to engage and deepen your knowledge in different initiatives,e.g.professional development byAmbition Empower
Work-life balance – we don't have a long work-hours culture, we value engagement over hours worked
More on Voyado
Voyado is a fast-growing company that operates and develops a data-driven SaaS platform within Marketing Automation, CRM Loyalty, and Product Discovery. We are the leading tool for retail and eCommerce companies that want to personalize communication and customer experiences.
At Voyado, we believe in gender equality. We believe gender-equal teams have more perspectives on life and bring more different ideas to the tableare proud sponsors of Womengineer as well as Tjejer Kodar! Read more about ithere
Ready to join the team?Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in yourapplication!
Additional informationAs part of our recruitment process we conduct a background check on the final candidate. We use background checks fromScandinavian Recruitment Intelligence.Hereyou can read more about how a background check is done.

Come join our Merchandiser experience team (MX-team) working closely with Marcus Hannerstig (https://www.linkedin.com/in/marcus-hannerstig/) and Joakim Svensson (https://www.linkedin.com/in/joakim-svensson-38a0a4b/). The team focuses on merchandiser tooling allowing our customers to use data and analytics to enhance their capabilities when it comes to AI-driven e-commerce.

Voyado is one of the fastest-growing SaaS companies in Sweden and rapidly expanding in Europe. We are the leading tool for retail and eCommerce companies that want to personalize communication and customer experiences. We work with top brands daily to deliver the best possible experience for them and their customers.

What is Voyado Elevate?
Voyado Elevate is a product discovery engine that harnesses the power of AI to improve the customer's e-commerce site. With deep product knowledge, shoppers’ real intent is understood and served every time.

Elevate automatically reacts to historical customer data, business goals, and real-time events so the customers get a relevant online shopping experience.

The Elevate Application, which you'd be working on, is where merchandisers can gain control of how Elevate works.

About the Role and day-to-day
Every day hundreds of merchandisers and E-commerce managers use our application to control and gain insight into their e-commerce store. As a software engineer on Voyado, you and the team will have to focus on developing and delivering the best experience you can. We do not strive to push out features as fast as possible but balance delivery with beta testing and user expectations.

- You will go head first in our backend code

- You'd work with architecture, development & maintenance interfaces & endpoints to both our product and auxiliary services within the AWS

- Gather input from our customers together with your PM and turn it into value

And when the time comes when you need a break why don't you go and play games in our relaxation area like some pool, or ping pong or why not challenge our Åre office in Call of Duty on our PlayStation 5? ????

So, who are you?
You have a genuine interest in tech, you like to try new ways and share your skills and knowledge with your team. We also believe you are a real doer and humble team player.

- Strong knowledge of Java ??

- 3+ years of professional experience in backend application development

- College degree or bachelor's degree in Computer Science or similar, alternatively a comparable industry career.

- and most importantly, passion for what you do

Some of the technologies you’ll get to work with
Voyado Elevate is built with Java and kept up to date with the latest version

- Java

- AWS

- Maven & Jenkins

- Git (Gitlab & Github)

So, what's in it for you? ????
Voyado Elevate wouldn’t be the powerful platform it is without the people behind it. We care about you and some examples of what we can offer you are:

- Flexible working hours and an office-first, hybrid-work approach

- Work-life balance - We don't have a long work-hours culture, we value results over hours worked

- As we strive for our employees to share Voyado’s passions and goals you should demand no less from us, with regular one-on-ones we make sure your needs and career have a great future at Voyado.

- Joining an engaged team and colleagues with a knowledge-sharing and friendly culture

Some of our benefits:

- A health hour each week, use it for walks, running, or working out - whatever you need to energize

- 30 days of vacation so that you can spend time with family and friends

- 5000 SEK in wellness allowance

- Encouragement to further develop personally and professionally with certifications, meetups, etc.

- Beneficial bike lease, including e-bikes

- Your choice of phone and gadget package

Be yourself ??????????
At Voyado, we believe in gender equality. We are proud sponsors of Womengineer as well as Tjejer Kodar! Read more about Tjejer Kodar & Voyado here (https://careers.voyado.com/pages/proud-sponsors-of-tjejer-kodar)
Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse environment, We at Voyado strive to make everyone feel like they can bring their true self to work every day.
We believe gender-equal and diverse teams have more perspectives on life and bring more different ideas to the table. that in the end lead not only to making a better working environment but also a better product.

Ready to find out more?

Lovely! ????

Before one applies it can always feel like you need a better resume, more polish, or just another year of experience, but I say if you think this sounds like a place you can shine don't hesitate to send in your resume!

Use your LinkedIn profile (or upload a resume/CV) and answer a few easy-to-fill questions. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your current role and what would be an exciting challenge for you in the future. We are eager to get to know you and what you love to do, so be yourself and let your passion shine through in your?application!

About the role
Are you interested in making data understandable and usable by both humans and machines? Do you have a strong affinity with language? As a Knowledge Engineer at Voyado, you will work with the human side of machine learning, providing context and structure to information that will be used to enhance our capabilities within Natural Language Processing (NLP) and NLP Search. As a member of our Data Enrichment team, you will have a direct impact on the online shopping experience for shoppers by making it easier to find relevant products.

Some examples of your daily work will be:

- Analyze content, product catalogs, and event logs to identify and curate product types, product properties, and their relations, as well as relevant search and identification terms and phrases for different shopping domains.

- Create and maintain the product ontology and knowledge graphs.

- Support the internal development and usage of ontology management tools.

- Manage ontology translation projects.

- Interaction and dialogue with our Sales and Expert Services teams to support both current and future customers.

Who you are
To thrive in this role, you are an analytic person that is solution and detail-oriented with good communication skills. We are happy to see that you have a great interest in what you work with and are willing to develop within your professional role as our ontology and knowledge graphs expand. You are a natural team player and will be joining a well-structured and collaborative team!

You have some of the following skills and experiences:

- A couple of years of experience working with computer science, information systems, and/or linguistics.

- General programming experience.

- Speak and write business-level Swedish and English. Knowledge of other languages is a plus.

Meritorious if you have experience with semantic standards such as OWL and RDF, Ontology Management tools such as Web Protégé, and it is a plus if you have previous experience in the e-commerce domain.

What's in it for you?
Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

- An engaged team with a knowledge-sharing and friendly culture

- Summits on a regular basis where we hang out, workshop, discuss, and have a good time together

- Opportunities for personal growth and learning in a dynamic and supportive environment.

- Work-life balance - we don't have a long work-hours culture, we value engagement over hours worked.

Some of our benefits:

- 30 days of vacation, so you can spend time on the things you love

- Beneficial bike lease, including e-bikes

- Breakfast buffet on Fridays

- Your choice of phone and gadget package

- 5000 SEK in wellness allowance

- A wellness hour a week

About Voyado
Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

Voyado is a fast-growing company containing two products with the mission to deliver a best-of-breed solution that matches every customer's need. Elevate (https://www.apptus.com/) is intelligent software, that maps analyzes, and learns from the visitor's behavior in real-time, which allows the e-tailer to present relevant products and offers, adapted to each individual.

We are now a company of 300+ colleagues on an exciting journey and have recently established a presence in new markets to strengthen our position in Europe. If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, e-commerce, retail, and tech - keep reading!

Ready to join the team? Lovely!
Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Additional information
As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

Voyado is a fast-growing company containing two products with the mission to deliver a best-of-breed solution that matches every customer's need. Engage (https://voyado.com/why-voyado/), a data-driven SaaS platform within Marketing Automation, CRM, and Loyalty. Elevate (https://www.apptus.com/) is intelligent software, that maps analyzes and learns from the visitor's behavior in real time, which allows the e-tailer to present relevant products and offers, adapted to each individual.

Voyado is the leading tool for retail and e-commerce companies that want to personalize communication and customer experiences. We are now a company of 300+ colleagues on an exciting journey and has recently established presence in new markets to strengthen our position in Europe.

If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, e-commerce, retail, and tech - keep reading!

About the role

As an Internal IT Manager, you will be overseeing projects and the status of tasks, serving as a bridge between the teams of Internal IT on current activities. We work according to a cloud first strategy and are based in Azure and AWS. You will be responsible for handling new requirements from the company and structuring them into projects. You will have the opportunity to plan and drive the roadmap of Internal IT. You get to work with a range of technology solutions, from hardware to software, and from networking to cybersecurity.

Some examples of your daily work:

- Oversee the maintenance and operation of the company's internal IT infrastructure, including servers, network equipment, and workstations

- Manage and coach the Internal IT team, including hiring, training, and performance management

- Manage and oversee the breakdown of initiatives into tasks/stories in sprints (scrum) with Jira

- Implement IT policies and procedures to ensure the security and reliability of the company's IT systems

- Manage and monitor the company's network security and ensure compliance with industry standards and regulations

- Manage the budget for your area and ensure that all projects are completed on time and within budget

- Stay up-to-date with emerging trends and technologies in the IT field and make recommendations for improvements to the company's IT infrastructure

So, who are you?
To thrive in the position as Internal IT Manager, you have at least a few years of experience in IT management or a similar. You have strong knowledge of network infrastructure, security, and you have experience with cloud computing services like AWS and Azure. You have great communication skills in both English and Swedish, analytical and problem-solving abilities, and you like to work in a fast-paced environment.

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

- An engaged team with a knowledge-sharing and friendly culture

- Summits on a regular basis where we hang out, workshop, discuss, and have a good time together

- Opportunity to engage and deepen your knowledge in different initiatives

- Work-life balance - we don't have a long work hours culture, we value engagement over hours worked

- ... And of course, not to mention that we have a pleasant benefits program ;)

Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Additional information
As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. Voyado have for several years been the go-to solution in the Nordic countries and we are now a company of 300+ colleagues on an exciting journey, growing rapidly in new markets such as the UK and the Netherlands.

If you are ready for your next adventure and want to join our Expert Services team on our expansion throughout Europe and have an interest in project management, e-commerce, retail and tech - keep reading!

About the role

The primary responsibility is to onboard customers and advise, educate and coordinate technical efforts to implementation partners and customers in their Voyado Elevate (https://www.apptus.com/voyado-elevate/) implementation project. You will ensure the customer is clear on the technical aspects of the process, recommend best practices, analyze and document the implementation health, and investigate issues raised by the customer. You will work in a team consisting of 5 members and report to the Head of Expert Services.

Some examples of your daily work:

- Upgrade customers - Guide customer and/or partner in their Voyado Elevate upgrade process.

- Plan and deliver workshops and training courses to educate & train customers and implementation partners on how to work with Voyado Elevate. Finding the right balance of communicating technical details depending on the level of technical understanding of the customer or partner.

- Troubleshoot and come up with solutions.

- Work closely with the product development team to have your say in new functionality.

- Participate in internal process improvements within the Services Department.

So, who are you?
We believe that you are experienced in communicating and educating in a technical setting and a team player who thrive when working with others. You have great communication skills and are structured with the ability to prioritize and plan effectively. Your customer focus is in center in everything you do and your technical curiosity is high. We are looking for someone that has experience in programming or scripting languages and educating users in a technical setting. This is a role for someone who likes diversification within their daily work routines!

Skills & Background:

- Bachelor’s degree in Computer Science or similar

- Experience in Rest API and Structured Data, for example XML, JSON, HTTP

- Experience in holding workshops for developers

- Business level Swedish and English

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

- An engaged team with a knowledge-sharing and friendly culture

- Summits on a regular basis where we hang out, workshop, discuss, and have a good time together

- Opportunity to engage and deepen your knowledge in different initiatives

- Work-life balance - we don't have a long work hours culture, we value engagement over hours worked

- ... And of course, not to mention that we have a pleasant benefits program

Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Additional information
As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

Our mission is to deliver a best-of-breed product that matches every customer’s need. In December 2021, we joined forces with Apptus (now Voyado Lund) which means that we now are a company of 280+ colleagues on an exciting journey together!

Do you get excited about helping customers to achieve their goals? Are you a tech-loving, creative and customer-focused person who enjoys guiding customers? Then we are a match!

About the role

Your main focus as a Technical Success Manager is to maintain and grow existing and new customers based on technical and business insights. You will work closely with partners and customers to secure implementations and best practices. You will be working towards maximizing their investments, bringing value to them, and to make sure that they get the most out of our product Elevate (https://www.apptus.com/). You will help them reach their business goals and build value proposition, and grow them into advocates.

As our new team member, you will be responsible for some of our new customers from different sectors, and of various account sizes. You will be a part of a team consisting of four other Customer Success Managers and report to Head of Customer Success.

Some examples of your daily work:

- Lead customers from post-sales activities throughout the entire lifecycle through strong relationship-building, product knowledge, planning, and execution.

- Recognize and understand technical problems, and find solutions for customers’ value requirements and suggest improvements to existing implementations.
- Guide existing customers with day-to-day questions based on the latest best practices and available tools.

- Demonstrate success and statistics to our customers by measuring and analyzing KPI:s, identifying cases and play a part in analyzing and conveying them successfully.

- Monitor and log technical information on the usage of our product, using our in-house developed toolbox, along with existing commonly-used 3rd party tools.

So, who are you?
You have excellent communications skills and an ability for explaining complicated technical concepts in a simple way. You are a tech-savvy, social and curious person eager to learn more about new technologies. You are service-oriented with a great ability to build trust with customers and take ownership. We believe that you value teamwork and thrive when working with others. To succeed in this role, it is also important to be structured, with the ability to prioritize and plan effectively.

Skills & Background:

- A degree with technical orientation, e.g. Information Architecture, Information Systems or similar

- 3-5 years relevant work experience in a similar role, preferably from a technical SaaS product

- Very good understanding of technical solutions and it's architecture

- Experience in managing customer relations in a technical environment

- Experience handling multiple customer accounts within the role

- Comfortable analyzing and using data to make informed decisions

- Experience of building value proposition to customers in a business environment

- Fluent in Swedish and English - verbally and written

Bonus skills:

- It is beneficial if you have work experience from the supplier side within the e-commerce sector

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

- An engaged team with a knowledge-sharing and friendly culture

- Summits on a regular basis where we hang out, workshop, discuss, and have a good time together

- Opportunity to engage and deepen your knowledge in different initiatives

- Work-life balance - we don't have a long work hours culture, we value engagement over hours worked

- ... And of course, not to mention that we have a pleasant benefits program

Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Additional information
As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, the Voyado customer experience cloud makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses. Voyado have for several years been the go-to solution in the Nordic countries and we are now growing rapidly in new markets such as the UK and the Netherlands.

Take part in shaping the future of our engineering teams developing our product Voyado Elevate, a discovery engine on autopilot that shows highly relevant, intent-based search results and product recommendations on e-com sites.

If you are ready for your next adventure - keep reading!

About the role

As an Engineering Manager for two of our Voyado Elevate teams, you will be a key player in the Product department. You will be the closest manager for engineers located in Lund and be part of the tech and product leadership team.

Some examples of your daily work will be:

- Building and managing your teams of approximately 10 direct reporting skilled engineers through hiring, growing and inspiring
- Drive current and new ways of working to continuously improve how we rapidly and reliably develop and release quality software
- Drive company culture and team activities that support the personal growth of both existing and new employees in the team
- Responsibility for work force planning such as recruitment and managing salaries
- Coaching, performance reviews and monthly 1-1
- Collaborate with other managers in the whole Voyado organization, with offices in Lund, Stockholm, Norrköping, Linköping and Åre

So, who are you?

Most important of all, you thrive in a role where you get to develop and grow people since you will be the one inspiring, leading and shaping your team members. Besides this, you have a true passion for tech, software development and enjoy challenging yourself by constantly finding new ways of working and improvement in your daily tasks. We also believe that you like to be part of an open and fast-growing environment with autonomous product teams that value great collaboration between each other.

Skills & Background:

- Strong people management skills such as leadership, communication and relationship building skills
- A couple of years with previous experience as a manager within an software development domain.
- A background in software development with solid experience of working in an agile development environment
- You speak Swedish - but since we are planning to take over the world you must be comfortable with technical and business English, both in speech and writing


What we offer you

You will be part of an extremely exciting journey in redesigning the market for personalized customer experiences. We aim to be the leader in Europe and together with our customers we are well on our way. We are extremely dedicated to the task, but at the same time we ensure that everyone is doing well at work. You will have plenty of room to grow in a creative work environment where personal development is as obvious as high competence.

As a growing company, there will be great opportunities for you to shape the role, put your own touch on it as well as to develop into a role with more responsibility over time.

Ready to join the team?

Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Additional information

As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

Voyado is a fast-growing company that operates and develops a data-driven SaaS platform (https://www.youtube.com/watch?v=dkX3_Y0cfNk&t=2s) within Marketing Automation, CRM, Loyalty and Product Discovery. We are the leading tool for retail and eCommerce companies that want to personalize communication and customer experiences.

Our mission is to deliver a best-of-breed product that matches every customer’s need. In December 2021, Apptus joined forces (https://voyado.com/voyado-apptus/)with?Voyado. This means that we now are a company of 200+ colleagues on an exciting journey together! Voyado’s portfolio now also contents the intelligent software, eSales, that maps, analyzes and learn from the visitor's behaviour in real time, which allows the e-tailer to present relevant products and offers, adapted to each individual.

If you are ready for your next adventure and want to join our Expert Services team on our expansion throughout Europe and have an interest in customer care, eCommerce, retail, and tech - keep reading!

About the role
The primary responsibility is to onboard customers and advise, educate and coordinate technical efforts to implementation partners and customers in their eSales implementation project, with guidance from the Technical Project Manager. You will ensure the customer is clear on the technical aspects of the process, recommend best practices, analyze and document the implementation health, and investigate issues raised by the customer. You will report to Head of Expert Services.

Some other examples of your daily work:

- Upgrade customers - Guide customer and/or partner in their eSales upgrade process.

- Plan and deliver workshops and training courses to educate & train customers and implementation partners on how to work with Apptus eSales. Finding the right balance of communicating technical details depending on the level of technical understanding of the customer or partner.

- Troubleshoot and come up with solutions.

- Work closely with the product development team to have your say in new functionality.

- Participate in internal process improvements within the Services Dept.


So, who are you?
We believe that you are experienced in communicating and educating in a technical setting and a team player who thrive when working with others. You have great communication skills and are structured with the ability to prioritize and plan effectively. Your customer focus is in center in everything you do and your technical curiosity is high. We are looking for someone that has experience in programming or scripting languages and educating users in a technical setting. This is a role for someone who likes diversification within their daily work routines.

Skills & Background:

- Bachelor’s degree in Computer Science or similar.
- Experience in Rest API and Structured Data, for example XML, JSON, HTTP
- Experience in holding workshops for developers
- Business level Swedish and English.


We take care of our employees

Creating applications that are used by the largest e-commerce companies in the Nordics is very rewarding. And even more so when you do it with people that share the same ideas and passion for what makes a workplace amazing. If you are looking for a working environment where you are free to speak your mind and have your colleagues listen, a place where you can share your great passion for product and application development, excellent communications skills and are happy dealing daily with different teams with different needs.

Look no further, here is your home!

Voyado eSales wouldn’t be the powerful platform it is without the people behind it. We really care about you and some examples of what we can offer you are:

- Work-life balance - we don't have a long work hours culture, we value results over hours worked
- Flexible working hours - just sync with your closest manager and team
- As we strive for our employees to share Voyado’s passions and goals you should demand no less from us, with regular one-on-ones we make sure your needs and career have a great future at Voyado.
- Joining an engaged team and colleagues with a knowledge-sharing and friendly culture


Some of our benefits:

- 2 health hours each week, use it for walks, running or working out - you decide
- Travel - once a year we usually travel to a nice destination to enjoy a perfect combination of work and fun
- Up to 30 days of vacation, so you can spend time on the things you love
- Beneficial bike lease, including e-bikes
- Your choice of phone and gadget package


Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We´d love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Additional information
As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.

We are super-excited to share that we have started a new team at our Lund office called the Merchandiser experience team (MX-Team) this teams focus is on providing insights, strategies & actions that enable the execution of our customer’s business intents within ai driven e-commerce.

You will not just be given tasks - you will discover them - and deliver them
You would not be alone in this journey, you would work together daily with Marcus (https://www.linkedin.com/in/marcus-hannerstig/) and Nidhin (https://www.linkedin.com/in/nidhin-raj-k-v/) who are passionately doing continuously explorations on where and how they can deliver value to our merchandisers.

- As the team is newly formed you'd help and assist in making the MX team a success

- You'd assess feasibility risks in the product development discovery

- You'd work with architecture, development & maintenance interfaces & endpoints to both our product and auxiliary services within AWS



So, who are you?
We are looking for a driven and analytical problem-solver, who is willing to learn! It is important that you are self-motivated, by taking responsibility for your tasks and are structured in your approach. You work hard and are persistent in your work. Since you will work in a team, it is also important that you are open and work well with others.

Besides the above personal attributes, we'd like for you to have:

- 3+ years of relevant work experience with Java

- Experience with different AWS services, e.g API Gateway, Cloud functions, S3 Bucket.

- Data modelling

- Git

- Maven & Jenkins

- Typescript

- HTML & CSS



If you have been developing products or services in any of the following areas; AI & Automation; Business Intelligence; Online retail; Statistics & Analytics - that'd be meritorious.

We take care of our employees

Creating applications that are used by the largest e-commerce companies in the Nordics is very rewarding. And even more so when you do it with people that share the same ideas and passion for what makes a workplace amazing. We strive to hire all kinds of engineers from all types of backgrounds. If you are looking for a working environment where you are free to speak your mind and have your colleagues listen, a place where you can share your great passion for product and application development, excellent communications skills and are happy dealing daily with different teams with different needs.

Look no further, here is your home!

Voyado eSales wouldn’t be the powerful platform it is without the people behind it. We really care about you and some examples of what we can offer you are:

- Work-life balance - we don't have a long work hours culture, we value results over hours worked
- Flexible working hours - just sync with your closest manager and team
- As we strive for our employees to share Voyado’s passions and goals you should demand no less from us, with regular one-on-ones we make sure your needs and career have a great future at Voyado.
- Joining an engaged team and colleagues with a knowledge-sharing and friendly culture


Some of our benefits:

- 2 health hours each week, use it for walks, running or working out - you decide
- Travel - once a year we usually travel to a nice destination to enjoy a perfect combination of work and fun
- Up to 30 days of vacation, so you can spend time on the things you love
- Beneficial bike lease, including e-bikes
- Your choice of phone and gadget package


Ready to find out more?

Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume/CV) and answer a few easy to fill in questions. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

More on Voyado

Voyado is a fast-growing company that operates and develops a data-driven SaaS platform (https://www.youtube.com/watch?v=dkX3_Y0cfNk&t=2s) within Marketing Automation, CRM Loyalty and Product Discovery. We are the leading tool for retail and eCommerce companies that want to personalise communication and customer experiences.

Our mission is to deliver a best-of-breed product that matches every customer’s need. In December 2021, Apptus joined forces with?Voyado. This means that we now are a company of 200+ colleagues on an exciting journey together! Voyado’s portfolio now also contains Apptus intelligent software, eSales, that maps, analyzes and learns from the visitor's behaviour in real-time, which allows the e-tailer to present relevant products and offers, adapted to each individual.

Are you passionate about making application design understandable, and usable while working with the latest technologies the web has to offer? Then Voyado could be just the right place for you. Take part in shaping the future of our engineering teams in Lund. We are now hiring for the exciting position of Front-end Engineer!

In December 2021, Apptus joined forces with Voyado. This means that we are on an exciting journey with an even more robust product offering, with a quest to expand further in Europe!

We are a fast-growing and fast-moving SaaS company offering retailers to make it easy for their online shoppers to find relevant products. This includes developing functionality such as search and recommendations using advanced AI and speed-optimized algorithms.

We work with many of the leading e-commerce companies in the Nordics and beyond. Our engineering teams are based in Lund and consist of 70+ highly skilled people!

About the Role

As a Front-end Engineer you will work with a tight-knit team of five Front-end Engineers that focus on enabling our teams to deliver high-quality experiences in the main application. Your team will also support our commercial organisation by developing our Storefront which we use as a demo platform in meetings with potential future customers.

Some of the things you will do

- You will work with the Applications & Storefront team in the design, planning and implementation of functionality and features across all our teams
- On a day-to-day basis you will keep our code base up-to-date with a high focus on user experience
- Close collaboration with UX to implement and maintain a consistent design across our web platforms
- Identify, maintain and address our applications functional and performance needs




How we work:

- We work in sub-teams; each team has full ownership over one domain of our product
- A clear connection between the company vision and daily work, through the use of objectives and team missions
- Code reviews and linting rules. This makes it easy not to merge or deploy broken code


What’s in it for you?

Apptus wouldn’t be the powerful platform it is without the people behind it. We really care about you and some examples of what we can offer you are:

- Work-life balance - we don't have a long work hours culture, we value results over hours worked
- Flexible working hours - just sync with your closest manager and team
- As we strive for our employees to share Voyado’s passions and goals you should demand no less from us, with regular one-on-ones we make sure your needs and career have a great future at Voyado.
- Joining an engaged team and colleagues with a knowledge-sharing and friendly culture


Some of our benefits:

- 2 health hours each week, use it for walks, running or working out - you decide
- Travel - once a year we usually travel to a nice destination to enjoy a perfect combination of work and fun
- Up to 30 days of vacation, so you can spend time on the things you love
- Beneficial bike lease, including e-bikes
- Your choice of phone and gadget package



Preferable skills:
You have a genuine interest in tech, you like to try new ways and share your skills and knowledge with your team. We also believe you are a humble team player.

- Strong knowledge of JavaScript and Typescript
- At least 3 years' experience with front-end application development
- Knowledge of HTML and CSS
- Experience with Angular, React, VueJS or equivalent
- Experience with NodeJS and NPM
- Experience in Git
- Business level Swedish and English.


If you also have experience with consumer behaviour in an e-commerce setting, Gitlab and testing your applications then that would be great. If you don’t, you’ll get an opportunity to learn!

So, who are you?

Creating applications that are used by the largest e-commerce companies in the Nordics is very rewarding. And even more so when you do it with people that share the same ideas and passion for what makes a workplace amazing. We strive to hire all kinds of engineers from all types of backgrounds. If you are looking for a working environment where you are free to speak your mind and have your colleagues listen, a place where you can share your great passion for front-end application development, excellent communications skills and are happy dealing daily with different teams with different needs.

Look no further, here is your home!

Ready to find out more?

Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume/CV) and answer a few easy to fill in questions. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your?application!

Vacation note
It’s vacay time! At Voyado, we really value taking time off to recharge our batteries. We hope that you are doing the same while reading this ad, perhaps you are laying in a sun bed somewhere or you just got back from a mountain bike tour. Either way, we hope you are as relaxed as us. Since we are out of the office, we won’t be able to get back to you until August, but we would love for you to apply for this role if you think it’d be a great fit for you.