Danda AB jobb i Lund

Uppdraget är att svara i telefon, mail och chatt. Även kunna hantera lättare administrationsuppgifter såsom listor som ska registreras. Kundservicemedarbetare ska kunna manövrera en god service till våra kunder i telefoni, chatt och mail, hålla sig uppdaterade kring vårt utbud (produkter och tjänster), god systemkunskap (lätt för att se hur system ska användas), kunna formulera sig i skrift och hög grad av samarbetsförmåga. Stresståliga och förändringsbenägna personer krävs inom en kundservice i energibranschen. Våra värdeord är mod, ansvar och engagemang och dessa är vägledande i vårt arbete. Viktigt i uppdraget är också att bidra till att utveckla vår kundservicefunktion. Branschen är i förändring och vi är ett kul gäng.

Kravspecifikation:
Skallkrav:
trevlig attityd,
ansvarstagande,
lösningsorienterade,
serviceinriktade,
samarbetsförmåga,
tidigare erfarenhet av kundservice eller någon form av kundbemötande till konsument.


Börkrav:
tidigare erfarenhet av energibranschen eller annan teknisk supporterfarenhet som krävt komplexa samtal.
Kunna hantera komplicerade kundsamtal såsom kunder som har svårt att betala eller liknande oro.

To a global company in Lund we are searching for a IFS Cloud Analyst:
Consultant to support of IFS Cloud, IFS PSO (Planning and Scheduling Optimizer), IFS MWO (Mobile Work Order) and IFS SDM (Smart Data Manager) Tool.

Tetra Pak is introducing IFS Cloud and are looking for a new service team player to support Field Service Management (FSM).

As part of the Service Delivery Team, you will be focusing on supporting our Business users. This team covers the support and maintenance of several different applications for Tetra Pak Services, and in this role your focus will be IFS Cloud, IFS PSO (Planning and Scheduling Optimizer), IFS MWO (Mobile Work Order) and the IFS SDM (Smart Data Manager) Tool.

The scope of the job in the service team will be to handle incoming incidents, service requests and manage operational environment but could also include project work.

Skills:
IT Designer/Analyst experience with technical affinity
Experience of Service Management Process and/or Maintenance Process
Agile mindset, we are working with Kanban in the service and Scrum in Project
Communication skills
Experience of working in project context
Experience in SAP ECC - Service Management / Maintenance Area
Experience in IFS Cloud, IFS PSO, IFS MWO and IFS SDM Tool,
Eager to learn new things
Team player
Understand business processes and information flow to be deployed as system configurations and design changes in IFS Cloud, IFS PSO and IFS MWO

Arbetsbeskrivning:

Vi söker en redovisningsekonom för att utföra bl.a. följande:

-Redovisning (kundens redovisningssystem är Agresso (Unit4/Business On)).

-Hantering av reseräkningar samt reimbursements

-Vara behjälplig med leverantörsfakturor

-Avstämningar av konton vid månadsbokslut

-Uppföljning och påminnelser, vilket innebär kontakt ut i organisationen

- Även andra administrativa arbetsuppgifter kan komma att ingå

Kvalificeringskrav:

-Goda kunskaper i bokföring, redovisning, skatter och moms

-Goda kunskaper office paketet

-Noggrannhet

-Det är viktigt att ha kännedom om redovisnings- och skattelagar, att regelverk och avtal följs

-Erfarenhet av ekonomiadministrativt arbete samt erfarenhet från arbete med relevanta administrativa system/IT-verktyg

-Goda kunskaper i Office, särskilt Excel

-Mycket goda kunskaper i svenska och engelska i tal och skrift.

-Stor vikt kommer att läggas vid den personliga lämpligheten.

För att passa in i rollen behöver du kunna arbeta självständigt och strukturerat. Du är ansvarsfull och har en god servicekänsla.

Vi som kommer att jobba tillsammans med dig ser oss som ett team och värdesätter din samarbetsförmåga."



Plats: Lund

Your daily tasks include:

- Work with suppliers as well as other external and internal stakeholders to secure food safety compliance documentation (certificates etc.).

- Certificate collection, evaluation and identification of potential gaps towards EU, US and CN food contact legislations.

- Use and populate the new certificate handling tool

- Proactively support the food safety team with all matters related to Food Safety

Required Skills:

- Ability to work independenly once instructions have been received

- Not afraid to take initiatives and ask for help when required

- Great communication skills with a positive attitude

- Highly dedicated person with analytical skills and a high drive

- Accurate and delivering high quality

- Fluent both in written and spoken english.

- MS Office user and common computer letteracy

- Swedish language skills is considered a merit

Our client is searching for a Warehouse Coordinators.

In this role, you’ll be working in a small team with a variety of tasks within the warehouse and with order administration.

Daily tasks in the warehouse include:

- Goods receptions in SAP, count and validate that you have received the correct article in the correct quantity.
- Pick orders based on the specified picking list.
- Order handling
- Movement of goods within the site
- Operational servide to the site.
-



Order administration:

- Receive purchase orders, and print sales orders
- Answer questions about the stock balance
- Basic claim handling


In addition to the above, you will also help in the improvement work. As this is in the start-up phase, Tetra Pak needs to develop within systems, and streamline the processes and flows.

To be successful in this role, you need to be interested in improvement work, in parallel with the operational work.

You should be service minded and flexible.

Soft skills

- Warehouse knowledge

- Cooperation between different functions

- Improvement thinking

Preferred skills:

- Previous experience from Tetra Pak is considered a merit

Languages:

- Fluent in Swedish

Start: ASAP

Equipment: BYOD (bring your own device) Phone will be provided.

Onboarding info: A drug test is mandatory before starting the assignment

Remote work: No, the consultant is expected to work on-site in Lund.

Assignment description

We are looking for a Scrum Master with at least 5 years’ experience within the field. You will work with multiple development teams who are driving Digital Printing Technology and product development with 4 releases per year. You will handle project coordination such as backlog and work closely with other PO and Program members. You will lead multiple agile cross-functional teams working in scrum. You are a solutions oriented and pragmatic individual with proven track record to quickly build a team and start delivering. At least 7 years work experience with some from product development organization.



Your daily tasks may include:

Facilitate Scrum ceremonies; Sprint planning, Daily scrum, Sprint review, Sprint retrospective, PI planning.

Coach the Scrum Team in self-organisation, cross-functionality and a quality mind-set and facilitate Agile values. Actively help the team to move into a high performing team.

Support RTE drive and prepare for PI planning, system demo, Retro etc.

Help the team stay focused on the deliverables and facilitate conflict management if necessary.

Be a change agent and work with continuous improvements that increases the productivity of the Scrum Team.

Drive competence development resource management and team composition in dialogue with Line managers. Participate in performance feedback for team members.



About the role:

As a Scrum Master you will work with multiple Scrum teams, facilitating, improving, coaching and supporting their daily work that incudes development and life cycle management of products and solutions.

We are looking for a leader that has a strong personal drive and commitment to meet complex challenges. You are a “people person”, where your passion is to develop and motivate others. You possess excellent communication skills that helps you create passion and engagement. Building networks to understand and solve obstacles comes natural to you. As a person, you bring stability and drive for reaching results.

You will be acting in a context with many different perspectives, it is essential you are good at handling changes and dealing with ambiguity. You also excel in stakeholder management.

We believe you have a technical education on university level. You have at least 5 years of experience from Scrum Master roles. Experience from line management or other leadership roles will be considered a plus.



Required skills:

Certified Scrum Master

Technical understanding and interest

Experienced in general Project Management

Used to working in a global organization

Have experience of Kanban tools such as Jira Agile

Able to teach and coach the organization in Agile methodology

Has more than 5 year of Scrum Master or equivalent experience

Has experience from driving projects from concept to implementation

Has experience using Scrum to leading multiple teams



Start: ASAP

Language: Eng

Equipment: BYOD

Hours per week: 40

Assignment description

We are searching for a French speaking Sales Administration Officers to join a team supporting an European customer base. The responsibility of the team is to handle all the administrative tasks for the spare part orders, from initial contact with the customer, to co-ordination and follow-up of transportation to the customer’s destination.

As a Sales Admin Officer you will be a key player in the organisation and for driving customer satisfaction in a direction that aims to increase Service, Performance & Quality.

To be successful in this position you need to be a good communicator and have an excellent command in English both written and verbal. You are also fluent in French and can service and support the French speaking customer base in a professional manner, verbally and in writing.

- Knowledge within the logistics area and IT is an advantage but not a requirement.

Key areas of responsibility for the Sales Administration Officer:

Be the front-line operator in one or more languages (~75% of work)

- Main point of contact for customers & market companies for parts orders and inquiries.
- Respond to incoming orders and queries per phone and e-mail, utilizing a network of colleagues & external partners for support
- Execute order administration tasks in SAP and other internal tools & systems.
- Follow-up on orders, service level agreements and other key measurements.
- Assure that transport to each customer is done in the right time, and at the lowest cost.
- Work in close cooperation with the European market companies & internal departments


Be the second-line operator in one or more of the following areas (~25% of work)

- Issue purchase orders and follow up on deliveries from suppliers
- Preventive housekeeping of pending orders via our IT systems and reporting tools
- Participate in Daily Management and other activities to constantly improve the operation
- Responsible for driving and maintaining our Quality Management System (QMS)


Who you are:

As a person you are service minded, result oriented and can easily and on a detailed level understand work instructions, work processes and administrative tools. Communication has to be pro-active, fast and accurate. You will work independently and together with others towards set goals. You have excellent communication and networking skills, customer service being your leading star. You have the ability to take initiatives and drive for changes. You are a team-player and enjoy co-operating with others to solve the work tasks in the most efficient way.

A language test might be applied by the client prior to interviews.

Start date: ASAP

End date: 2022.09.30

Work load: 100%

Remote work: 0%

Equipment: Basic phone and laptop will be provided

Location: Lund

Language:

French - Native/Advanced

English - Advanced

The department Infotainment, within Connected Experience product stream, is responsible for the development and enabling of our clients cars Infotainment system. As first Car company our client teamed up with Google and develop a system together, which re-thinks the nature of car infotainment, defined by a user-friendly interface and an unparalleled connectivity. A true success!

They work with the latest technologies to reach the future characteristics and requirements in a very exciting field. To ensure adaptability and flexibility we work in an agile environment, and we put quality on top of our priorities.

We are now looking for a Scrum Master with software development experience who is also eager to work on backlog items once in a while when time allows. You have experience of cross-functional collaboration.

As a Scrum Master you will be coaching the team towards increasing team maturity, empowerment, and value-flow. The ScM work in close collaboration, as a trinity, with the product owner and team manager to make sure the best support is given to the team.

You have a passion for coaching & building teams and as a servant leader you support the team with their needs keeping the ownership in the team.

We are looking for a Scrum Master who have previously coached software engineering or system teams to become high performing. You?have a degree in Computer Science/Engineering or a related technical field, or equivalent practical experience.

Familiarity with SAFe and previous work as Jira administrator is beneficial for the position. ?

Start: 1/3 - 2022

Salary: 60 000 per month - Swedish Krona

Duration: 12 months

Location: Lund

Assignment description

For our client we are looking for a Senior Tech Recruiter/Researcher.



If you want to be part of leading and inspiring our clients mission to change the automotive experience and make sure people can move in a sustainable way, then we have the job for you.



The role as Senior Recruiter/Researcher would be the perfect challenge for you who wants to make a difference. Our client offer an exciting career opportunity and they value diversity.



What you´ll do

The mission for the recruitment team is to enable the future success and growth of the company by proactively identifying, matching, and selecting the most qualified candidates. Our client strive to deliver an excellent candidate experience that will lead us to becoming the employer of choice. As a Senior Recruiter, you will have full life cycle recruitment accountability. You will act as an advisor, partner with Hiring Managers to support current and future needs and ensure a full understanding of their recruitment requirements.

You will build and maintain a pool of key talents and engage with them continuously to secure candidate involvement and a strong pipeline for upcoming recruitments. Your responsibilities will include attracting the right talent globally by proactively sourcing, searching and connecting with people around the world. Also, you will ensure that our client hire top talent whose values are in line with the company culture by screening, interviewing, and conducting psychometric tests



You and your skills

The right person for this role is flexible and enjoys changes as you will be working in a fast-paced, intellectually challenging environment.

- University degree in HR or equivalent.
- At least 2 years of experience in recruitment/search,
- Preferably experience from recruitment within SW Engineering, Tech or IT.
- Fluent in English, both verbally and written.

Du förstår och kan se helheten i hur infrastrukturen i Linux fungerar.

Du arbetar i ett team men gillar även att arbeta självständigt och ta ansvar för de dagliga rutinerna.

Vi gissar att du har någon form av teknisk/It-utbildning och erfarenhet av att ha jobbat med support tidigare. Du har ett naturligt Linux-tänk och vet hur du svarar på frågor som:

* Hur gör jag mig själv till användare?

* Jag kommer inte in i klienten?

* Klienten behöver uppdateras

* Drivrutinerna fungerar inte

Start: ASAP
Tid: 100%
Tillsvidare.



För att du ska trivas med uppdraget tror vi att du har social kompetens, är flexibel och alltid strävar efter att lösa problem åt dina kollegor för att arbetet ska flyta på så smidigt och effektivt som möjligt.


Danda är ett Rekryterings och Bemanningsföretag som sätter människan i fokus. Vi är ett modernt företag. Med modernt menar vi att vi ser till individen lika mycket som till uppgiften som ska lösas. En DANDA är nyfiken, intresserad och angelägen om att göra sitt yttersta i alla lägen.?Vår starkaste konkurrensmedel är människor som vill ta ansvar och göra ett bra jobb – inte för att man måste utan för att man VILL.

Danda bedriver bemanning och rekrytering med utgångspunkt i ett mångfaldsperspektiv. Vi bemannar och rekryterar personal till företag och organisationer som både önskar öka sin mångfald och tillsätta rätt person på rätt plats. Detta gör vi genom att vända på stenar som andra i branschen går förbi och därav hitta kandidater med unik kompetens från hela världen.

Du förstår och kan se helheten i hur infrastrukturen i Linux fungerar.

Du arbetar i ett team men gillar även att arbeta självständigt och ta ansvar för de dagliga rutinerna.

Vi gissar att du har någon form av teknisk/It-utbildning och erfarenhet av att ha jobbat med support tidigare. Du har ett naturligt Linux-tänk och vet hur du svarar på frågor som:

* Hur gör jag mig själv till användare?

* Jag kommer inte in i klienten?

* Klienten behöver uppdateras

* Drivrutinerna fungerar inte

Start: ASAP
Tid: 100%
Tillsvidare.



För att du ska trivas med uppdraget tror vi att du har social kompetens, är flexibel och alltid strävar efter att lösa problem åt dina kollegor för att arbetet ska flyta på så smidigt och effektivt som möjligt.


Danda är ett Rekryterings och Bemanningsföretag som sätter människan i fokus. Vi är ett modernt företag. Med modernt menar vi att vi ser till individen lika mycket som till uppgiften som ska lösas. En DANDA är nyfiken, intresserad och angelägen om att göra sitt yttersta i alla lägen.?Vår starkaste konkurrensmedel är människor som vill ta ansvar och göra ett bra jobb – inte för att man måste utan för att man VILL.

Danda bedriver bemanning och rekrytering med utgångspunkt i ett mångfaldsperspektiv. Vi bemannar och rekryterar personal till företag och organisationer som både önskar öka sin mångfald och tillsätta rätt person på rätt plats. Detta gör vi genom att vända på stenar som andra i branschen går förbi och därav hitta kandidater med unik kompetens från hela världen.